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Please Note: Shipping Policy in Regards to Non-Canadian Residents

Shipping our products outside of Canada in regards to customs is at the buyer’s own risk due to the fact that every region/state varies regarding import regulations.

Creature Comfort will not be held responsible or liable for any problems that result at your local customs office, nor for any customs duties or taxes that arise from your local customs office.
If customs duties are assessed, these are in addition to your shipping charges and must be paid directly by you.

No refunds will be given for items that are seized at your local customs office. We will also not be held responsible for any additional fees the local carrier in your country may charge.